Refund Policy

We stand behind the quality of every service we deliver. This Refund Policy explains when and how you can request a refund from EASY WORKS.

1. Virtual Office Service (VPOB / APOB)

If your GST application is rejected three (3) times or more, you are eligible for a 100% refund of the fees paid for the Virtual Office service.

Important exception: In cases where the GST application is rejected for reasons other than PPOB (Principal Place of Business) issues — for example, missing personal KYC documents, mismatched signatures, incorrect declarations, or applicant-side errors — a deduction of ₹3,000 will be applied towards documentation and processing charges before the refund is issued.

2. All Other Services

For every other service we provide (GST Registration, Monthly GST Filing, Startup & Compliance, Income Tax, MSME/Udyam, Legal Drafting, E-Commerce Accounting, and any add-on services):

A full refund can only be claimed within 24 hours of payment, and only if the application has not yet been filed with the concerned authority.
If the application has already been filed, or if a refund is requested after 24 hours, only the Government Fee (if included in the service pricing) will be refunded. Our professional / service fee is non-refundable in this case.
If the application is rejected by the department after filing, the same rule applies — only the Government Fee portion, if it was included in the service, will be refunded.

3. How to Request a Refund

To claim a refund under this policy, email us at bookings@easyworks.in with:

Your invoice number or order reference
The service you are requesting a refund for
The reason for your refund request
Any supporting documentation (such as GST rejection orders, if applicable)

We will acknowledge your request within 2 working days and process approved refunds to the original payment method within 7–10 working days.

4. What Is Not Refundable

The following are not eligible for a refund under any circumstances:

Government fees that have already been paid to the tax department or ministry on your behalf (unless explicitly recoverable from the authority).
Third-party subscription costs (such as Tally licences, notary fees, courier charges) that have already been dispatched or activated.
Services where you have received the final deliverable (GST certificate, incorporation certificate, filed return acknowledgement, etc.).
Requests raised more than 24 hours after payment for non-VPOB services.

5. Changes to this Policy

We may revise this Refund Policy from time to time. The most current version will always be posted on this page.

6. Contact

For any refund-related questions, please write to us at: